Even though outmost care is taken to make sure that the flowers you order at Rajindra Florist.com are what is actually delivered to the recipient. But all the flowers are not available in all the cities all the time. In Smaller towns and cities the Exotic Flowers are not available usually. So for smaller cities it is always better to orders arrangements that have only Roses, Tube Roses and Glads. Many flowers are seasonably available and this may vary depending on season and location. Sometimes, therefore, the florist may need to substitute one flower variety for another. But you will never be disappointed because all our florist adhere to the strict substitution guidelines as layed down by Interflora which are detailed below: The colour and shape of the chosen product must take priority and no change in size or shape is permissible. The value of the replacement flower or plant must be equal to, or greater than, the original variety. When substitution is made, the utmost care is taken to provide flowers which maintain the overall effect of the arrangement.